Urgent Opportunity: Join Teleperformance As A Bilingual Business Development Representative
Job title: Bilingual business development representative
Job Type: Full-time
Status: Urgent
Location: Toronto, ON
Pay: From $56,000 a year
Work Location: In person
ABOUT THE EMPLOYER
Teleperformance is an organization primarily known for its expertise in providing customer experience management services,With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotelyThey excel in areas such as customer care, technical support, sales, and back-office -services for clients across various industries.
The company is recognized for its global presence, innovative solutions, and commitment to delivering high-quality customer service experiences. Additionally, Teleperformance is known for its investment in technology, employee training, and continuous improvement to meet the evolving needs of its clients and their customers.
JOB DESCRIPTION
As a Bilingual Business Development Representative at Teleperformance you’re responsible for generating new business opportunities and expanding the company’s client base.
They use their proficiency in two languages to effectively communicate with potential clients, understand their needs, and present Teleperformance’s services as solutions. Key tasks include prospecting and qualifying leads, conducting sales presentations, negotiating contracts, and building long-term relationships with clients.
You work closely with internal teams to ensure client satisfaction and achieve sales targets, contributing to the company’s growth and success in the global marketplace. You can start earning from $56,000 with earning potential up to $73,950 based on maximizing bonus and in-year increments.
SKILLS
Thrive in a fast-paced, high-growth, rapidly changing environment.
Experience working in technical sales environment.
Knowledge of CRM systems but not limited to Salesforce,LinkedIn Navigator.
Analytical mindset and go-getter attitude; self-motivated to achieve personal goals and goals set for the team.
Proven success in generating leads and experience cold calling and presenting sales pitches based on value, not price.
Organized and has pipeline management, time management skills and prioritization skills
Excellent verbal and written communication skills in English.
Dependable, reliable with strong work ethic.
Proactive, organized, responsible, proven ability to work well with a team.
BENEFITS
Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
Robust career path with a full development plan and the opportunity to grow in the organization.
Paid 4 weeks training, 2 weeks leave.
Continuous learning through progressive training that is specific to your tenure and skills.
Competitive salary with incentive programs
Positive and supportive environment
Weekly Friday socials, trivia nights, games, and movie outings.
Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.
RESPONSIBILITIES
Product/service sales, upsell (inbound and outbound)
Execute daily outbound phone calls/emails, contact decision makers, build quick rapport, assess needs and close the sale
Explain Google products/solutions and value proposition to businesses of different verticals and sizes and explain how they address client needs
Execute outbound prospecting campaigns to source, contact, and engage prospective customers interested in evaluating Google products
Develop and lead outbound campaigns from idea-generation through to initial pitch, pipeline qualification to deal closure
Lead and contribute to team projects to develop and refine our sales process
Develop and codify best practices and sales workflows for interactions with prospects
Achieve or exceed monthly sales quota
Reach out to existing customers to pitch new ancillary products or increase spend in products currently used
Troubleshoot small technical setup issues or route them to relevant teams.
QUALIFICATIONS
Bachelor’s degree, College degree or equivalent degree
2-3 years minimum experience in consultative selling: managing a portfolio of customers, identifying customers/partners needs, focus on customer goals, results and clients satisfaction.
Fluent in French (must-have) and English
Google Product knowledge:not limited to Google cloud & Digital media.
Outgoing and confident in inbound/outbound phone sales with a great phone etiquettes.
Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets
Strong verbal and written communication skills to pitch on the phone and compose compelling proposals
Proven track record of target overachievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.
Knowledge of Google Products and its competitive landscape
Proven technical ability with CRMs (customer relationship management)
LOCATION
Candidates are advised to be within travel distance from our primary location Yonge & Eglinton.
Hybrid setup, 4 weeks of product training will be on-site.
SCHEDULE
Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM.
ABILITY TO COMMUTE
Remote
EXPERIENCE
Teleperformance is known for its extensive experience in providing customer experience management services to clients worldwide,they have accumulated significant expertise in areas such as customer care, technical support, sales, and back-office services.However, the company is also open to training individuals who demonstrate the right qualities and potential, even if they do not have prior experience in these specific fields.
