Job title: Manager
Status: Full time
Location: 20 KING ST W: TORONTO
Wage: Find out on website
Platform: Internal Audit
ABOUT THE EMPLOYER
What is the opportunity? The Manager, CAE Group Delivery Excellence plays a major role in shaping department-wide strategic initiatives with the goal of optimizing the operating model and overall delivery, including process re-engineering and improving data quality, enabling technology adoption, end-to-end system implementation, and more.
This role will provide a wide lens into the RBC CAE (Chief Audit Executive) Group’s strategy and unique perspective of independent assurance and oversight over RBC’s risk management practices, governance processes and internal control systems.
JOB DESCRIPTION
• Work with internal audit teams and operational groups to tackle process challenges and capture productivity opportunities by leading the design and execution of improved audit service delivery across groups (including Internal Audit, Client Compliants Office, SOX COE, Shared Services Centre) and regions globally (including Canada, U.S., APAC, Caribbean, and Europe)
• Assess current digital and human process inefficiencies and develop user-centric/data-centric solutions from creation through to deployment, integration, and training
• Main project responsibilities include conducting user interviews, developing business cases and assessing costs and effort, creating project roadmaps, keeping relevant stakeholders accountable and obtaining executive buy-in
• Support change management activities including testing, training, socialization and implementation of re-designed processes and new technology
• Work alongside all levels of stakeholders (including senior management teams, audit teams, data analysts, data engineers, etc.) to facilitate and adopt digital transformation
• Monitor latest business and technology trends within, and outside of, the Banking and Finance industry to increase understanding of complex business problems and solutions and leverage diverse perspectives
• Garner an understanding of the current and future regulatory, competitive and technological landscape, where there are potential impacts to the CAE Group
QUALIFICATIONS
Candidate must have:
• Great understanding of the audit lifecycle, audit processes, and risk and controls
• Proficiency with Microsoft Suite, ( Excel, PowerPoint, and SharePoint); Proficiency with Tableau and databases software knowledge are considered an asset
• Experience in facilitating and delivering strategic transformation Nice-to-have
• CPA/CA designation holder and/or MBA
• Excellent leadership, communication, analytical and project management skills
• Excellent public speaking and presentation skills
• Excellent external research skills to identify latest industry best practices and technologies
• Experience in Digital Transformation Lifecycles
RESPONSIBILITIES:
1. Analytical Thinking:
The ability to analyze complex information, identify patterns, and draw meaningful conclusions to solve problems or make informed decisions.
Utilizing data analysis, statistical methods, and critical thinking to evaluate situations and generate insights.
2. Change Management:
Effectively leading or supporting organizational change initiatives to help individuals, teams, and the organization adapt to new processes, structures, or technologies.
Employing strategies such as communication, stakeholder engagement, and training to mitigate resistance and facilitate successful transitions.
3. Communication:
Clear, concise, and effective communication skills, both verbal and written, to convey ideas, information, and instructions to diverse audiences.
Active listening, empathy, and adaptability in communication styles to foster understanding and collaboration.
4. Consulting:
Providing expert advice, guidance, and support to clients or stakeholders on a range of topics, leveraging subject matter expertise and problem-solving skills.
Collaborating with clients to assess needs, develop solutions, and implement recommendations to achieve desired outcomes.
5. Critical Thinking:
Evaluating information objectively, questioning assumptions, and assessing evidence to form well-reasoned judgments or decisions.
Identifying underlying issues, considering alternative perspectives, and anticipating consequences to solve problems effectively.
6. Decision Making:
Making timely and well-informed decisions based on analysis, intuition, and sound judgment.
Considering relevant factors, weighing options, and evaluating risks to determine the best course of action.
7. Delivery Excellence:
Consistently achieving high-quality results and exceeding expectations in project delivery, service provision, or task execution.
Prioritizing customer satisfaction, efficiency, and effectiveness in delivering products or services.
8. Internal Auditing:
Conducting independent assessments of organizational processes, controls, and compliance with policies and regulations.
Identifying areas for improvement, evaluating internal controls, and providing recommendations to enhance efficiency and mitigate risks.
9. Internal Controls:
Developing, implementing, and monitoring internal control mechanisms to safeguard assets, prevent fraud, and ensure compliance with policies and regulations.
Assessing risks, establishing procedures, and conducting audits to maintain the integrity of financial and operational processes.
10. Long Term Planning:
Formulating strategic plans and objectives to guide organizational growth and sustainability over an extended period.
Anticipating future trends, opportunities, and challenges to develop robust long-term strategies and initiatives.
11. Organizational Change Management:
Leading or supporting efforts to manage and implement organizational change effectively, ensuring alignment with strategic objectives and stakeholder needs.
Engaging stakeholders, communicating changes, and facilitating transition activities to minimize disruption and maximize adoption.
12. Project Management:
Planning, organizing, and executing projects from initiation to completion, ensuring delivery within scope, budget, and schedule constraints.
Applying project management methodologies, tools, and techniques to manage resources, mitigate risks, and achieve project objectives.
13. Results-Oriented:
Focused on achieving measurable outcomes and driving continuous improvement in performance and results.
Setting clear goals, tracking progress, and taking proactive actions to overcome obstacles and deliver desired outcomes.
14. Risk Management:
Identifying, assessing, and mitigating risks that may impact organizational objectives, projects, or operations.
Developing risk management strategies, implementing controls, and monitoring risk exposure to minimize potential negative impacts.
15. Risk Management Strategies:
Developing and implementing strategies to identify, assess, prioritize, and manage risks effectively within an organization.
Employing techniques such as risk avoidance, mitigation, transfer, or acceptance to optimize risk management outcomes.
16. Solution-Oriented:
Focused on identifying and implementing practical solutions to address challenges, meet objectives, and deliver value.
Proactively seeking opportunities to innovate, problem-solve, and drive positive change within the organization.
17. Solutions Development:
Collaborating with stakeholders to identify requirements, design solutions, and develop plans to address business needs or challenges.
Applying creativity, technical expertise, and strategic thinking to design and deliver effective solutions.
18. Transformation Strategy:
Developing and implementing strategic initiatives to drive organizational transformation, innovation, and growth.
Aligning transformation efforts with business objectives, market trends, and stakeholder expectations to achieve sustainable success.
BENEFITS
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work/life balance options
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities. We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
Application Deadline: 2024-02-22
